It’s advisable to regularly check the condition of your vehicle. If appropriate report any damage to the person responsible for your fleet. This will allow damage to be assessed and rectified as soon as possible.
Approximately three months before the end of your vehicle’s contract or finance agreement, check the condition of your vehicle against the BVRLA’s fair wear and tear guide.
The BVRLA guide is an industry standard of what is considered to be fair wear and tear on your vehicle when it is returned at the end of its contract or finance agreement.
You should not incur additional charges if:
- Your vehicle has been maintained according to manufacturer standards
- Full service history with a reputable garage (your mate down the road will cost you in the end)
- You have stayed within the mileage limit
- Electronic features are working correctly
- You have a full set of keys and documentation
- The interior is professionally cleaned and in good condition
- The exterior has only minor surface damage
- High quality repair work has been completed
Things that typically incur additional costs:
- Dents or chips to the bodywork
- Scratches and scuffs to the paintwork
- Holes, tears or burns to the seating
- Soft top damage or discolouration
- Interior damage and poor upholstery
- Wheel and trim damage
- Chips to the windscreen
- Documents or extra keys missing
- Damage caused to a van loading area not classed as acceptable
- Damage caused to a van from the removal of roof fittings
On the handover date, the leasing company rep will do a very quick assessment of your car and ask you to sign to confirm the condition the car was left in. If there are noticeable scratches along the doors, you’ll have to agree that they were there already.
The full and proper assessment will take place after they’ve picked up the car. You’ll then receive your list of extra return charges if any.
If you’re not happy with the charges, you can pay for an independent qualified engineer to look over the evidence. This engineer will be agreed upon by you and the leasing company. If they agree with you, you’ll get out of all of the relevant charges.
First impressions count so we recommend sourcing a local vehicle valet company to assist you with returning the vehicle in tip top condition.
If you plan to buy a product or service for your business in the next 12 months please complete the form below.